As a California resident, you have specific rights regarding your personal information under the California Privacy Rights Act (CPRA). This page explains your rights and provides a form to submit privacy requests.
1. Your Privacy Rights
Under CPRA Sections 1798.100-1798.125, you have the following rights regarding your personal information:
Right to Know (Data Access)
You can request that we disclose the categories and specific pieces of personal information we have collected about you in the past 12 months, including:
- Categories of personal information collected
- Sources from which the information was collected
- Business purposes for collection
- Categories of third parties with whom we share information
- Specific pieces of personal information collected
Right to Delete
You can request that we delete the personal information we have collected about you, subject to certain exceptions (such as legal obligations or security purposes).
Right to Correct
You can request that we correct inaccurate personal information we maintain about you, taking into account the nature and purposes of the processing.
Right to Opt-Out
You can opt out of the sale or sharing of your personal information. Note: We do not sell your personal information or share it for cross-context behavioral advertising.
Right to Limit Sensitive Personal Information
You can limit our use of sensitive personal information (such as voice recordings during AI coaching) to only those purposes necessary to provide our services. You can manage this in your Privacy Settings.
2. Response Timeline
We will respond to your verifiable request within 45 days. If we need additional time (up to 45 more days), we will inform you of the reason and extension period. The maximum total response time is 90 days.
| Request Type | Response Time |
|---|---|
| Right to Know / Data Access | 45 days (up to 90 with notice) |
| Right to Delete | 45 days (up to 90 with notice) |
| Right to Correct | 45 days |
| Right to Opt-Out | Immediate |
| Limit Sensitive PI | Immediate |
3. Verification Process
To protect your privacy, we must verify your identity before processing your request. After you submit a request:
- Email Verification: We'll send a verification email to the address you provide. Click the link within 1 hour to confirm your request.
- Identity Matching: We'll match your email against our records to verify you are the person whose data is being requested.
- Additional Verification: For certain requests (such as specific pieces of personal information), we may request additional identifying information.
Free Requests: You may make up to 2 requests per 12-month period at no cost. Additional requests may be subject to a reasonable fee.
5. Non-Discrimination
Under CPRA Section 1798.125, we will not discriminate against you for exercising your privacy rights. This means we will not:
- Deny you goods or services
- Charge you different prices or rates
- Provide you a different level or quality of service
- Suggest you will receive a different price or quality of service
6. File a Complaint
If you believe we have not properly responded to your privacy request, you may file a complaint with the California Attorney General:
- Online: File a Consumer Complaint
- Phone: (916) 322-3360